This privacy statement applies to the website: https://www.saravelvetoffice.be and related domains.
Operated by: Sara Velvet Office, Markstraat 95, 8510 Marke, BE 1006.881.081.
This statement describes how personal data is collected and processed on this website. Sara Velvet Office complies with applicable Belgian legislation and the General Data Protection Regulation (GDPR) at the European level.
1. Processing of personal data
Your personal data is collected and processed by Sara Velvet Office for the following purposes: customer administration, customer service, invoicing, and sending newsletters.
Sara Velvet Office generally aims to limit the request for personal data to what is strictly necessary and justified.
2. Types of personal data collected
Through this website, your company name, name, email address, other address details, and phone numbers are collected when completing the contact form and/or the free quote request form.
3. Disclosure to third parties
The collected personal data may be shared with third parties if necessary. In order to ensure that we can guarantee the required contractual conditions (including manufacturer warranties), we may need to share your data with third parties. Naturally, your data is only shared with parties directly involved and with a legitimate interest.
For sending our informational messages and newsletters, your personal data may also be shared with third parties.
Our employees and the third parties we engage are obliged to respect the confidentiality of this data.
Your personal data is explicitly not sold to third parties.
4. Retention period
Personal data processed for customer administration and/or invoicing is retained for the legally required period.
Personal data collected and/or processed for other purposes is retained for seven years after the last use.
5. Your rights regarding your personal data
You have the right at all times to:
- access your personal data
- correct your personal data
- have your personal data erased (right to be forgotten)
- restrict the processing of your personal data
- object to the processing of your personal data
You can do this yourself via a link located at the bottom of the contact page and under each form. There, you must confirm your email address. A link will automatically be sent to your personal email address. Through this link, you can view and/or modify and/or delete your personal data. https://www.saravelvetoffice.be/gdpr/.
6. Cookies
This website may use cookies, some of which are temporary and deleted once you close your browser, some that allow us to identify you during a subsequent visit, and others that are used to compile statistics about visits to this website.
You can disable the use of cookies via your browser settings, but this may cause the website to no longer function properly.
7. Complaints
If you have any complaints regarding the processing of your personal data, you can always contact us by phone at +32 471 84 03 16 or by email at info@saravelvetoffice.be. You may also file a complaint with the Privacy Commission, Drukpersstraat 35, 1000 Brussels commission@privacycommission.be.
8. Changes
We reserve the right to modify this privacy statement without prior notice. (Last update 08/04/2026).
